Frequently Asked Questions
When can I play a scavenger hunt?
Our quests are available 24 hours a day 7 days a week. You can start any time of the day. For an optimal game experience, it is wise to play a treasure hunt with daylight.
How many players can play at the same time?
We do not have a limit on the number of players, but we advise you to play one treasure hunt with a maximum of 4 players. If you are with a larger group, split into several teams and play a game per team.
Can teams play against each other?
Treasure hunts can be linked together in the waddenspelen.app. The ranking option then becomes available in the speur.app, teams see each other's progress and score.
Are the quests suitable for children?
The treasure hunts "Inspector Wadden" and "Eilander Scavenger Hunt" are suitable for the whole family, with young detectives (from 7 years old) doing a good job.
Do I need to install an app on my mobile?
No, the quests work with a waddenspelen.app (web app) in the browser of your mobile phone. In principle, you can already log in to the waddenspelen.app at home to read the instructions and prepare yourself.
Why is the waddenspelen.app not in the app stores?
Waddenspelen.app is a website and web app; no native app. W addenspelen.app cannot be downloaded from the Apple or Google app stores. You can install the web app on an Android phone by clicking on the download notification as soon as you open the web app on your phone. On your iPhone, you can do that by pressing the "Share" button and choosing "Add to Home Screen."
How much battery percentage do I need?
The waddenspelen.app uses the GPS of the mobile phone and requires an internet connection. In general, a scavenger hunt consumes 50% battery. It is wise to start a scavenger hunt with at least 75% battery.
How much data does a scavenger hunt consume?
During a search, about 10 to 25Mb of data is used.
What payment options do you offer?
We offer various payment options for our quests, including: iDEAL, Credit Card (Amex, Visa, Master), Apple Pay and Google Pay.
How do I contact you?
We can be reached via firstname.lastname@example.org, or by telephone on number 085 401 70 81 .
What are the opening hours of your customer service?
Our customer service is available on working days between 9:00 AM and 7:00 PM.